mentor training

Interpersonal Dynamics
Project Management
Analysis and Problem Solving
Course Description
This course teaches participants how to analyze and resolve issues based on a systems thinking perspective.  A diagnostic and planning approach known as Stream Analysis, developed by Professor Jerry Porras of the Stanford Graduate School of Business, and discussed in his book Stream Analysis (Addison-Wesley), provides a powerful method for implementing systems thinking and will be used as the foundation for the course content.
Course Length
6 Hours
Course Audience
Any professional who is, or will be, making important business decisions, including: department managers, directors, supervisors, project managers, IT project managers, project coordinators, project analysts, project leaders, team leaders, product managers, program managers, associate project managers, stakeholders, team members, and all other professionals.  A minimum of 10 participants is suggested and no more than 25.
Learning Objectives
  • View problems from a systems point of view
  • Distinguish core problems from symptoms
  • Avoid barriers to sound reasoning
  • Generate a robust and comprehensive diagnosis
  • Choose appropriate decision making methods
  • Build an effective problem solving team
  • Formulate creative solutions to problems
About the Instructor
The instructor for this course facilitated the Interpersonal Dynamics course at the Stanford Graduate School of Business for 15 years, the Negotiation and Intervention course for 6 years, and Stanford's Executive Program in Leading and Managing Change for 12 years.  He is an author of "The Stanford Interpersonal Dynamics Course Support Package" for facilitators and is currently preparing a second edition of Stream Analysis: A Powerful Way to Diagnose and Manage Organizational Change (Addison-Wesley Organizational Development Series) with Dr. Jerry Porras of the Stanford Graduate School of Business.  Dr. Porras is co-author with Jim Collins of the best selling book "Built To Last"