mentor training

Interpersonal Dynamics
Project Management
Understanding Yourself and Others
This workshop will help participants identify their communication styles and how they differ from others in the organization. Participants will learn how to adjust their styles so they work better with others—direct reports, managers, and peers.
3 hours
Managers and employees who want to persuade, motivate, decrease conflict, and work more cooperatively with others.
  • Participants will understand their own communication style and its strengths and weaknesses.
  • Participants will identify four common communication styles and understand how to recognize people with those styles.
  • Participants will learn techniques to work more effectively with others, whatever their communication styles may be.
The facilitator will use a variety of training methods, including large group discussions, individual work and reflection, assessments, and small group discussions and exercises
Customization will be based on information provided by the human resource department or the individual department prior to the workshop. These will be interactive workshops with a 30/70 split between concept/theory and practical application of skills discussed.
Class size should be kept under 25, so each participant will have the opportunity to gain techniques for the types of situations they deal with or expect to deal with.
About the Facilitator
The facilitator for this workshop has been a soft skills instructor and coach to Bay Area companies for 30 years. He is a master trainer, having delivered over 2000 training sessions and trained dozens of instructors in his career. He has authored a full series of managerial soft skills courses, and he specializes in communication and relationship topics.